Faculty Director of Operations

About the Role
Supporting the Vice Principal and Deputy Vice-Principal for Medicine and Dentistry (FMD) in all aspects of the Faculty’s strategic and functional development, the FDO manages a complex operational structure through a combination of direct and matrix management. They play a key role in driving cultural and organisational change. Acting as a key relationship manager, they bring together colleagues to enable exceptional service delivery to students, academic colleagues, and external stakeholders.

About You
The FDO is the senior professional service lead in the Faculty, a member of the University Professional Services Leadership Team and Chief Operations Officers Leadership Group. In addition to leading a substantial Faculty, the FDO coordinates, and matrix manages strategic business partners in HR and Finance, who collectively provide senior management support to the Faculty Executive. There is a key management relationship with a deputy FDO and leads the Faculty’s Transnational Education activities and oversees activities through the QMUL Malta Medical Campus, including line management of the Malta Operations lead.

About Faculty of Medicine & Dentistry
The Faculty of Medicine and Dentistry offers international excellence in research and teaching and supports clinical service for a population of unrivalled ethnic diversity in East London and the wider Thames Gateway. At the forefront of medical research and education, with research themes in cancer, cardiovascular medicine, inflammation, trauma, and population health. Queen Mary is in the top ten universities in the UK for medicine and dentistry and seventh in the world for research citations for medicine in the QS World University Rankings by Subject 2025. In the Complete University Guide 2026, we are ranked first in London for dentistry and second in London for medicine.

Working with six NHS Trust partners in East London, the Faculty is central to delivering impact on health-related challenges for local and global populations; it has a strong commitment to public engagement through its pioneering science education centre in Whitechapel, The Centre of the Cell. The Faculty is firmly embedded in our East End and global communities, and through education and research, we are committed to improving the health outcomes, wellbeing, and prosperity of those we serve through a strategy focused on Better Health for All.

About Queen Mary
Ranked joint 7th in the UK for the quality of its research in the 2021 Research Excellence Framework, Queen Mary University of London, is one of the UK's leading research-intensive higher education institutions, delivering world class education and knowledge transfer across a wide range of subjects in the Humanities and Social Sciences, Medicine & Dentistry and Science & Engineering.

Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

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