SalesForce Solutions Architect

FTE: 1FTE (Working 37 hours per week)

Duration of Contract: 2 years fixed term

Salary: UH9 £58,225 pa to £69,488 pa by annual increments on achieving designated skills and experience

Annual Leave: 30 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: Maclaurin Building, Bishops Square 

This is a unique opportunity to shape a truly end‑to‑end Salesforce environment across CRM, Education Cloud, Marketing Cloud and Experience Cloud, transforming processes from student recruitment and admissions through to lifelong alumni and fundraising engagement. 

Main duties and responsibilities

As our Salesforce Solutions Architect, you will be the technical authority and strategic leader for the entire Salesforce estate.

In this role, you will:

Provide expert architectural leadership for Salesforce solutions that are secure, scalable, resilient and aligned with university strategy. Design cohesive end‑to‑end journeys across recruitment, student support, academic engagement, communications, alumni relations and more.

Lead integration design between Salesforce and key university enterprise systems, applying best‑practice data architecture and interoperability patterns. Ensure the platform meets information security, data protection, accessibility and regulatory obligations, supporting audits and risk management.

Maintain architectural principles, standards, patterns, decision logs and documentation.

Guide delivery teams and suppliers, assuring high‑quality configuration, development and solution integrity. Shape platform roadmaps, influence investment, and champion the adoption of new Salesforce features and capabilities.

Support safe change, release and environment management practices. Act as a trusted technical advisor to senior leaders and governance groups.

Line‑manage a team of Application & Development Consultants, Developers and System Administrators—championing talent, wellbeing and professional growth.

Skills and experience required

You will be an experienced Salesforce Architect with the confidence to lead platform strategy in a large, complex organisation—ideally with familiarity of UK Higher Education. You’ll bring a passion for user‑centred design, data integrity, secure architectures, and delivering digital solutions that have genuine impact.

Qualifications required

Holds a minimum of a degree or equivalent, or equivalent relevant experience

Holds qualification in computing at professional level or equivalent experience

Ideally Holds current relevant Salesforce certification

Disclosure and Barring Service

Our commitment to the University’s Safeguarding Policy requires that the recruitment of staff in this area, will require the minimum of a Basic DBS Check. In the course of our work and University-led activities, there may be external contractual obligations where a further Enhanced Check is required. DBS checks may require renewal in line with policy.

Overseas applicants and UK applicants who have lived abroad

Successful applicants who have lived outside the UK, for 12 months or more (whether continuously or in total), in the last 10 years, will be required to produce a ‘Certificate of Good Character/Conduct’ from each of those countries.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

Internal applicants – please ensure you apply via your employee self service portal.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries: Charlie Smart, Business Applications Manager, c.1.smart@herts.ac.uk, 07919 408569

Closing Date: 04 March 2026

Interview Date: TBC 

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