Digital Experience Manager

Who we are

Now rated a top three modern University in London, we provide an engaging portfolio of apprenticeships, short courses, undergraduate and postgraduate degrees. We also have an excellent research profile and were jointly recognised as the best modern university in the country for research, and the highest-ranked modern university in London in REF2021.

The Role

As Digital Experience Manager, you’ll play a pivotal role in shaping the online journey for prospective applicants, students, and staff. Reporting to the Head of Digital User Experience and Special Projects, you’ll help optimise key platforms including our institutional website, student app, recruitment systems, and e-store. Your work will directly support the University’s strategic priorities and enhance digital innovation across our services.

Key responsibilities will include:

• Active involvement in the day-to-day functionality and governance of major digital platforms.
• Driving improvements in usability, accessibility, and compliance.
• Using analytics and user feedback to inform decisions and optimise experiences.
• Collaborating with IT, Marketing, Admissions, and external partners to deliver integrated solutions.
• Contributing to digital innovation projects that transform user journeys.

The successful candidate will have a strong foundation in user experience principles and an understanding of web standards and accessibility compliance. They will be confident working with content management systems, analytics tools, and SEO best practices, and you’ll know how to turn data into actionable insights that improve digital journeys. They will also be comfortable working with colleagues across diverse teams with excellent communication skills and stakeholder engagement experience.

If you have any specific questions on the role, please contact Andrew Mowbray, a.mowbray@roehampton.ac.uk

The University is committed to promoting diversity and equality of opportunity and aims to create a culture and environment where students and staff are treated fairly. The University is an equal opportunities and ‘disability confident’ employer.

Professional Services/Support staff on RU7 and above have access to the University’s Retirement Savings Group Pension Plan, a defined contribution scheme, provided by Royal London. Our full range of benefits are available here.

The closing date for completed applications is 15 March 2026

It is expected that interviews will be held in person on 25 March 2026.

You are encouraged to apply promptly, as we reserve the right to close the role and interview before the dates stated above.

Visa Sponsorship is not available for this role.

Candidates who apply for this role must already hold the legal right to work in the UK.

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