Credit Controller

The University of West London (UWL) is ranked as 41st in the UK in The Guardian University Guide 2026 and is the 1st London modern* university in The Times/The Sunday Times Good University Guide 2026. We are also the Number 1 London university for overall student satisfaction in the National Student Survey 2025**. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.

* A modern university is a university established in 1992, or after. Excluding specialist providers.

** Calculated as the average of all questions, using registered populations.

The Department 

The Finance Department supports the University’s strategy to enhance the student experience by delivering financial sustainability through financial leadership, strategic planning and informed procurement. We ensure the long-term financial sustainably of UWL, maximising efficiency and effectiveness of available resources. The University of West London has won the award for ‘Outstanding Financial Performance’ at ‘The Times Higher Education Awards’ 2019.

The Role 

Responsibility to the Income Manager for the prompt collection of Student tuition fee SLC / Commercial debt within budgeted time scales.

Maintenance of the ledgers/ student records, ensuring that all credit control processes and procedures are adhered to.

To support the credit control function in the prompt collection of debt.

To provide advice and guidance to students and staff regarding the financial regulations.

The Person

We are looking for an experienced individual who is educated to degree level or equivalent.

The successful candidate must possess knowledge of financial systems and other higher education account systems, have knowledge of SITS system, and boast great attention to detail and multi-tasking.

How to Apply 

To apply click on ‘Apply Online’ and fill out the application form. Further information about the application process can be found here: https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0

Please email hr.recruitment@uwl.ac.uk  if you need any assistance with the application process.

For informal enquiries about the position please contact Rashpal Chana, Deputy Income Manager, Rashpal.Chana@uwl.ac.uk

Additional Information 

Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

Please note we do not reimburse travel expenses for job interview.

Previous applicants for this post need not apply again.

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.

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