International Student Advisor

About us

It’s an exciting time to join London South Bank University (LSBU) Group. Our new strategy, Connecting, is shaping the future of tertiary education for a global, technology-driven economy.

Working for us - Turning passion into purpose

Our ambition is to create educational pathways that empower people of all backgrounds and talents to realise their aspirations, add to knowledge, and contribute their skills to society.

To achieve this, we need people with courage and imagination, those who share our vision and values; who bring ideas that enrich learning, research and innovation; collaborative people who love creating and spreading knowledge; brilliant people who seek growth and want to make a positive difference.

At LSBU Group, you’ll join a vibrant, purpose-led, people-centred and genuinely diverse culture. You’ll be trusted and recognised for your unique contribution as part of a great team, turning passion into purpose.

The role

London South Bank University are excited to be recruiting for the post of International Student Advisor to join the UKVI Immigration Compliance team within Student Operations department. This pivotal role supports the University's commitment to delivering an excellent standard of customer service to international enquirers, applicants, students, staff and external stakeholders and maintaining its Student Visa sponsor licence and ensuring compliance with UKVI regulations.

You will work closely with the UKVI Immigration Compliance team to manage complex casework, support key student visa processes, and work closely with colleagues across Marketing, Recruitment, Admissions and academic teams to ensure a smooth student journey from offer through to enrolment and successful study.

The role offers the chance to develop and apply specialist knowledge in immigration advice and compliance, take ownership of process improvements, and act as a key point of expertise within the institution. This role provides a rewarding opportunity to combine advice and compliance expertise with meaningful student engagement.

What you will bring

• Experience in student support in Higher Education, preferably with experience in dealing with international students 
• Experience of Home Office procedures and knowledge of student visas is essential.
• Experience of using the SITS student record system (or equivalent) would be desirable
• Proficiency with CRM software to deliver excellent customer service in response to queries from internal and external clients and stakeholders
• Excellent oral and written communication skills 
• Ability to demonstrate cultural awareness and a high level of empathy and understanding with international students.

Benefits and How to Apply:

As a leading Higher Education Institution LSBU offers a competitive benefits package including holiday entitlement starting at 26.5 days per annum, professional development opportunities and flexible working.

The person specification and applicant guidance are in the candidate pack; click “apply”.

Closing date: 15^th March 2026 23.59 pm

Interview/assessment: 23^rd March 2026

We are happy to talk flexible working and reasonable adjustments and aim to make our recruitment and selection process accessible to all, please contact us to discuss any support you need. The diversity of LSBU’s staff and students is a source of our strength and the richness of ideas and perspectives that this diversity brings makes LSBU a unique place to work.

Depending on your circumstances, this role may be eligible for sponsorship under the UKVI Skilled Worker route, more details can be found within the candidate pack.

We reserve the right to close the vacancy early, should we receive sufficient applications.

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