Friends & Patrons Membership Manager

Location: Oxford Botanic Garden, Rose Lane, Oxford OX1 4AZ and Harcourt Arboretum, Oxford Lodge, Peacock Gate, Nuneham Courtenay, OX44 9PX.

This role supports hybrid working.

Hours: Part time, 22.5 hours per week (0.6 FTE)

Contract type: Permanent

About the role

Oxford Botanic Garden and Arboretum, part of the University of Oxford’s Gardens, Libraries and Museums division, welcomes over 200,000 visitors each year and relies on strong supporter engagement to sustain its work. Membership plays a vital role in supporting research, conservation, education and public engagement.

The Friends and Patrons Membership Manager will oversee the membership programmes of the Friends of OBGA and Patrons (the Bobarts and the Danby Groups) – with responsibility for the strategic recruitment of new members. Responsibilities include managing the membership programmes, membership communications both online and in print, creating and coordinating events and activities. You will line manage an administrative officer who will support the logistical elements of the different membership schemes. You will expand the membership, maintain and improve all the membership materials and communications and work to implement an effective membership renewal programme.

This is a permanent part-time post, working 22.5 hours per week. The anticipated working pattern will be agreed with the successful candidate and will include occasional evening or weekend work to support events.

About You

You will be educated to degree level or have equivalent professional experience, with substantial experience of working within a successful membership scheme or similar commercial or fundraising environment. You will have experience of delivering growth and retention strategies, alongside event and line management experience.

You will be highly organised, confident using databases and IT systems, and experienced in office administration and customer service. You will have excellent written communication skills and a strong working knowledge of GDPR and Gift Aid regulations. Experience within a heritage, cultural or charity setting would be desirable.

Diversity

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at recruitment@glam.ox.ac.uk.

How to apply

You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Heidi El-Megrisi, Head of Operations, who can be contacted with enquiries relating to the role (recruitment@obg.ox.ac.uk). General queries about the recruitment and application process should be directed to GLAM Recruitment team (recruitment@glam.ox.ac.uk).

Only applications received online by 12.00 midday (BST) on Friday 10 April 2026 can be considered. Interviews are expected to take place on 29 and 30 April 2026.

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