Supplier Relationship Manager

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements

Are you experienced in managing IT supplier relationships and driving service excellence? Do you thrive in a collaborative environment, working with internal stakeholders and external partners to deliver strategic outcomes? Would you like to contribute to the University’s digital transformation and operational efficiency?

The University of Leeds is one of the top 135 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe. 

We are looking for a proactive and skilled IT Supplier Relationship Manager to join our Product Engineering team. You will lead the management of external IT suppliers and service providers, ensuring that services are delivered efficiently, cost-effectively, and in alignment with the University’s strategic goals. This is a strategic and hands-on role, requiring excellent communication, analytical and organisational skills, and a strong understanding of IT operational service delivery and commercial processes. You will ensure that suppliers consistently meet or exceed contractual expectations, while minimising risk and driving continuous improvement and added value. Acting as a key liaison between suppliers, senior stakeholders, and internal teams, you will help ensure IT services are delivered efficiently, cost-effectively, and in alignment with the University’s strategic goals.

Please note that this post may be suitable for sponsorship under the Skilled Worker visa route but first-time applicants might need to qualify for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa.

What we offer in return:

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – that’s 42 days a year!
• Generous pension scheme plus life assurance.
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Stephen Hawley, Operations Manager

Email: S.M.Hawley@leeds.ac.uk

Advert information