Hospitality Assistant Manager

About the role

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus. 

We are seeking an experienced Assistant Hospitality Manager to oversee front-of-house operations in a high-volume environment. You will manage daily operations, maintain excellent customer service standards, develop and support your team, and ensure compliance with university policies, health & safety, licensing, and food safety regulations.

About you

You are an experienced front-of-house manager with strong leadership and team development skills. You are customer-focused, highly organised, and capable of managing multiple priorities in a fast-paced environment.

You will also have:

• Proven experience delivering excellent customer service
• Ability to train, motivate, & manage staff effectively
• Knowledge of health & safety, licensing, and food safety regulations (HACCP)
• Experience with financial management, budgeting, & reporting
• Excellent organisational and communication skills

Flexibility is important and the role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week).

Further information

This role is offered on a full time (36.5 hours per week) permanent basis.

For an informal discussion about the role please contact Patricia Echegaray, Hospitality Operations Manager at adspie@bath.ac.uk , however please ensure that you submit your application through the university website.

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time and FTC positions.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.

* Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance

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