EUC Technology Analyst

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

The Role
As part of the End User Computing Technologies Team, you will be working with the wider Technical Operations team to deliver a highly available, managed, and secure platform which empowers end users in pursuit of their work objectives.

Joining a team of 5 your experience and expertise will contribute to the delivery of the End User computing platform. In order to succeed in this role, you should have experience in the following areas:

• Administrations of IT platforms: MECM (SCCM), Intune, Azure Virtual Desktop, Active Directory, Entra.
• Scripting and query languages such as PowerShell, KQL, SQL, and Python.
• Application packaging, Automation and device remediation.

You will have a proven track record of delivering solutions in a complex stakeholder environment and demonstrable experience of effective relationship management. Influencing and organisation skills are essential, and you must be able to work under pressure, prioritise and plan tasks, and be proactive and flexible. Team working and collaboration along with a strong focus on customer service are every bit as important as the technical skills you bring.

The University is an exciting and dynamic place to work, dedicated to world-leading education and research. Benefits include excellent pension; flexible working options; 42 days holiday (including public holidays); discounted travel for the Metro and local bus services; and discounts for national retailers. You can find out more on our benefits web page.

We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working. The University does adopt hybrid approach to working, however there is a weekly expectation of on campus working.

Informal enquiries may be made to Richard Rees-Proud, EUC Technology Manager, at Richard.Rees-Proud@ncl.ac.uk.

The post is full-time, permanent.

To apply please upload your CV along with cover letter evidencing how your skills and experience align to the person criteria as outlined within person specification of the job description.

** Strictly No Agencies **

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