Assistant Security Operations Manager

About the role 

We are seeking a proactive, people-focused Assistant Security Operations Manager to support the leadership of a 24/7 security operation protecting students, staff, visitors, and the wider University estate.

Reporting to the Security Operations Manager, you will help lead operational teams to deliver a responsive, high-quality, and customer-focused security service.

This is a permanent, full-time role (36.5 hours per week, 5 out of 7 days), with participation in an on-call rota approximately one week in three. An additional allowance is payable for on-call duties.

Key Responsibilities

• Lead and supervise security teams and shift supervisors in delivering 24/7 operations
• Manage daily operations including staffing, resource deployment, and rota coordination
• Act as initial ground commander during emergencies and critical incidents, including escalation and liaison with emergency services
• Oversee incident management systems, ensuring accurate reporting, investigations, and evidence handling (CCTV and statements)
• Support safeguarding, welfare incidents, and major university events (e.g. Open Days, Graduations, protests)
• Ensure compliance with University policies and statutory requirements, and support staff performance, training, and development
• Act as deputy for the Security Operations Manager when required

Special Conditions

• Occasional out-of-hours work due to incidents or major events
• On-call duties approximately one week in three, with additional payment
• Overtime for critical incidents or planned events compensated via TOIL

About You

You will:

• Have experience in security operations with supervisory responsibility
• Be confident managing incidents in high-pressure environments
• Be calm, decisive, and able to take control in emergencies
• Have experience managing staff performance and operational issues
• Be strong in communication, report writing, and incident documentation
• Understand investigations, evidence handling, and basic legal principles
• Be organised with strong planning and resource management skills
• Build effective working relationships with staff and partners
• Hold (or be willing to obtain) an SIA Door Supervisor licence
• Hold a full UK driving licence and be willing to work on-call

Further information

The appointment will be made subject to a Basic Disclosure & Barring Service (DBS) check being obtained.

For an informal discussion about the role, please contact Mike Porter, Head of Security Services on mjp58@bath.ac.uk. However please ensure that you submit your application through the university website.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

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