Student Engagement Manager

About us 

Our mission is to provide transformative, high-quality digital education, so students can learn, wherever they are. 

We collaborate with academics and professional services staff across the university, and with our external partners, to design, develop and deliver a wide range of educational programmes.   

Our learners study with us from across the world, choosing when and where they study, working around their schedules.  

We are a dynamic team with ambitious growth targets in a priority area of development for King’s. We proudly foster a supportive culture and community which prioritises both individual and collective wellbeing. 

Employee support at King’s includes flexible working arrangements, paid maternity/shared parental leave, menopausal support, an active wellbeing programme, training and development opportunities and much more. All staff benefit from a generous pension contribution as well.  

This role will be hybrid, requiring usually 2 days per week on campus, subject to the requirements of the role. 

Join us as we open futures and unlock potential. 

About the role 

The Student Engagement Team within King’s Digital has the mission of building online students’ sense of belonging and community at King’s, leading to their positive student experience and academic success. 

Online students at King’s are living and studying in over 150 countries of the world; they are busy, committed and balancing their part-time, asynchronous study alongside many other commitments.  For this role, we are looking for a candidate with creativity coupled with an ability to move ideas into actions, recognising that engaging online students comes with a unique but exciting set of challenges and opportunities.

Working within the University, the Student Engagement Team is a professional centre of expertise, providing knowledge and understanding of what engagement means for online students, working with professional services, faculties, and students themselves. Day to day, the role involves planning and delivering mechanisms to build students’ sense of belonging and community, bringing innovation and new approaches to the student experience.  This spans communication, events, student voice activities, and facilitating our newly launched Digital Fellows scheme.

Within King’s Digital Student Success, this is a leadership role requiring an experienced professional who demonstrates exceptional teamwork, relationship building and collaboration. The role will involve collating and analysing data, to measure, evaluate and continuously improve the experience of online students and ultimately, their success. Alongside, the postholder needs to be able to think long-term and contribute to planning, as well as deal with day-to-day operations.

This is a full-time post (35 hours per week), and you will be offered an indefinite contract. 

Please note: Due to the high level of interest in this position, the job advert may close earlier than the specified deadline if we receive a large number of applications. We encourage early submission to avoid disappointment. 

Advert information