Student Office Coordinator

At Lancaster University we support each other by being open and fair, and promoting diversity. We build strong communities by working effectively together in a supportive way, and we create positive change by being ambitious in our learning, expertise, and action.

About You

You will:

Have experience of providing a high level of customer service.

Have the ability to prioritise workload to meet competing deadlines, and the ability to work effectively within a team.

Be able to present information accurately and communicate effectually with a wide range of people.

Be able to demonstrate competent IT skills and the ability to work with new systems and software in an evolving digital environment.

The Benefits of the Role

Generous holiday leave - 25 days (pro-rata) annual leave plus University closure days and bank holidays.

Access to employee pension scheme, and annual flexible benefits scheme.

We are committed to promoting Equality, Diversity and Inclusion across the Faculty, and supporting family-friendly, flexible and agile working policies on an individual basis. We are members of the Athena SWAN Charter, a scheme which recognises and celebrates good employment practice for women working in science, technology, engineering and mathematics (STEM) in higher education and research.

The Faculty of Science and Technology is a community of eight departments engaged in world-leading research that makes a demonstrable difference to our economy and society. We offer a range of degree programmes that are among the highest rated in the UK in terms of the quality of teaching, the quality of the student experience and student career prospects. Our Student Programmes Team roles are integral to our success.

You can find out more about the Faculty of Science and Technology at https://www.lancaster.ac.uk/sci-tech 

You can also find out more about the School of Computing and Communications at https://www.lancaster.ac.uk/scc/ 

Please upload a cover letter with your application.  In your cover letter, please include your rationale and interest in applying for this particular post, and examples of your commitment to the ongoing development of skills and experience.

For each of the supporting statements in the application form, please include examples to show your experience and/or skills in that area.  

We welcome applications from people in all diversity groups, for this 11 month role.

We encourage informal enquiries to discuss any aspect of this role either via telephone or an in-person meeting. To arrange please contact Liam Richards (Student Programmes Officer, School of Computing) at l.richards1@lancaster 

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