Student Services Administrator

UGM Manchester is a new and exciting higher education provider situated in the heart of Manchester. It delivers undergraduate courses using intensive and innovative teaching methodologies to a diverse body of students. We are looking for individuals who are well presented, highly organised, and with exceptional interpersonal skills to work in our Professional Services team. The Professional Services team manage a range of administrative functions. The iCentre is the communications hub of our organisation, and staff are responsible for a range of activities, including fielding inquiries from a range of stakeholders, and signposting students to relevant services. Our iCentre staff also assist with a range of administrative duties including, but not limited to, support for our internal events, maintaining records and management of data.

iCentre staff will be required to manage a wide spectrum of information across various digital platforms. Therefore, candidates will have a high standard of English literacy and computer literacy, and will be adept at the use of Microsoft applications including Word, Excel, Powerpoint, Outlook, Onedrive, and Sharepoint.

Professional Services staff are also trained in the other major departmental functions such as Learning Resources, Registry, Admissions, Events, and Director of Studies. In due course, staff with a particular aptitude can specialise in these areas. As we are a growing organisation, there will be opportunity for progression for those with the qualifications, skills, diligence, and motivation to do so. Candidates with a calm, organised manner is essential, and being able to empathise with students who may be struggling with a range of anxieties is a key competency.

Successful candidates will have a relevant degree. Previous experience of similar work would be advantageous, but is not essential as staff will receive detailed induction and training. The successful candidate will work as a part of a team to ensure the iCentre is staffed Monday – Saturday. Some evening shifts will be required during term time.

Work Location: In person

Candidates must have an unrestricted right to live and work in the United Kingdom without caveat.

The full job description can be downloaded here: Student Service Administrator

To apply, please send a current CV and covering letter via the 'Apply' button

*Please note that UGM Manchester is a separate legal entity to the University of Greater Manchester. Employees of UGM Manchester are employed directly by us and do not have any contractual link to the University of Greater Manchester.

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