Student Support Advisor

Student Support & Safeguarding is looking for experienced and enthusiastic professionals to be a part of a multi-disciplinary team that provides the initial point of assessment, triage, and referral of students into specialist support, as well as helping to build students’ own resilience by giving guidance and advice towards managing and maintaining their own good mental health and wellbeing. 

About you

You will:

• have experience of delivering pastoral support and providing welfare/wellbeing advice, including working to assess needs, levels of risk and triaging to appropriate support
• have excellent customer service skills, with experience of working in a busy frontline environment
• be confident in working with distress and dealing with sensitive themes

Able to deal calmly with multiple competing priorities, your organisational skills will be highly effective, with a demonstrable commitment towards collaborative team working across multi-disciplinary professional boundaries. 

Further information

This is a part-time role working 4 days per week (29.2 hours/0.8 fte) on a term-time only basis, covering 32 weeks per year, and includes occasional weekend working to support open days and arrivals.

The department offers hybrid working and supports flexible working requests; however, the balance of on-campus working may vary in line with student demand. You will typically be required to work on campus three days per week. Given the student-facing nature of the role, on-campus days will need to be agreed and maintained as part of team operational planning.

For an informal discussion about the role please contact Maia Thorne, Student Support Advisor Team Leader (mjdt20@bath.ac.uk) or Steven Lawrence, Deputy Director, Student Access and Advice (sgl21@bath.ac.uk).

A basic DBS check is required for this role.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

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