Alumni Volunteer Manager

About the role

Alumni have a unique and powerful role to play in the development of King’s. Many know firsthand that success after university is about more than just disciplinary expertise - it’s about networks, opportunities and the ability to translate learning into action. King’s offers alumni the chance to invest in the next generation, not just financially, but through mentorship, industry collaboration and direct involvement in shaping our institution.

At King’s, Strategy 2030 sets out bold ambitions to increase opportunities for our alumni to contribute and we’re looking for an ambitious Alumni Volunteer Manager to develop the programme. Driving support for graduate employability, this postholder will work closely with King’s Careers & Employability and King’s Edge to scale opportunities for students to benefit from King’s global alumni community.

Working closely with colleagues across P&A and the wider university, you will refine processes for volunteer engagement, deliver a comprehensive programme of student support, and manage a portfolio of alumni. Using recent alumni survey insights, you will cultivate meaningful relationships with alumni in preparation of King’s next philanthropic and engagement campaign. This is an exciting time for a creative, ambitious volunteer manager to join the team!

This is a full time role (35 hours per week),and you will be offered an indefinite contract.

P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Substantial experience of working in a relevant volunteer or alumni engagement role, for example within higher education, a membership organisation or charity
2. Excellent relationship building skills, with experience of working with stakeholders of different backgrounds. and the ability to bring together stakeholders to achieve results
3. Experience working with volunteers, developing volunteer programmes for mass and bespoke engagement, with knowledge of best practice volunteer management
4. Able to set objectives, achieve ambitious KPIs and robustly evaluate activities against their stated aims and budgets
5. Ability and fortitude to adapt plans and recommend changes where necessary to achieve strategic aims
6. Experience of developing and delivering services based on colleague and audience feedback, understanding their needs and expectations to tailor future planning
7. Able to prioritise, make decisions independently and think creatively, balancing strategic thinking with practical delivery

Desirable criteria:

1. Experience using a relationship management CRM database
2. Knowledge of digital engagement tools such as webinars, mentoring, and/or online community platforms
3. Strong cultural competency with experience of working with individuals from different backgrounds and international audiences
4. Experience and awareness of how engagement feeds a pipeline to philanthropy

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