Student Experience Administrator

About the role:

Are you passionate about supporting students and making a real difference to their university experience? The Department of Mathematics is looking for a proactive and organised individual to support students, coordinate events and training, and provide high-quality administrative support.

What you would be doing:

• Supporting and empowering students through a range of engagement activities, events and leadership initiatives.
• Coordinating and delivering student experience events, training sessions and development programmes.
• Working closely with Student Representatives, Student Ambassadors and academic colleagues to enhance the student experience.
• Organising and servicing committees, maintaining accurate records and providing high-quality administrative support.
• Producing student communications, including the weekly Maths Student Newsletter and updates across digital platforms.
• Monitoring student attendance and supporting UKVI Student Visa processes.
• Supporting the planning and delivery of key departmental events, including Induction, Open Days, Prize Ceremonies, and careers events.
• Using student feedback and survey data to help improve the student experience.

What we are looking for:

• Bachelor's degree (or equivalent experience)
• Experience working in a student-facing or higher education environment.
• Excellent organisational and administrative skills, with the ability to manage multiple priorities and work accurately.
• Experience coordinating events, activities, or projects involving multiple stakeholders.
• Experience supporting or coordinating volunteers, Student Ambassadors, Student Representatives or other student leaders.
• Excellent communication and interpersonal skills, with a friendly, approachable, and proactive attitude
• Strong written communication skills, with the ability to produce clear and engaging communications.
• An understanding of the higher education student experience and a commitment to creating an inclusive and supportive community.
• An awareness of UKVI Student Visa requirements and compliance processes is desirable.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further Information

The successful candidate will be required to work on the South Kensington Campus for up to four days per week.

This is a full-time (35 hours per week).

If you require any further details about the role, please contact: [Sai Nathan] – [sai.nathan@imperial.ac.uk].                                                                       

For your reference, the following text will appear on all adverts on our jobs website and doesn’t need to be included in other sections of the job advert.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

If you experience any technical issues while applying online, please don't hesitate to email us at support.jobs@imperial.ac.uk. We're here to help.

Advert information