Student Welfare Adviser

About the role

Applications are invited for a full-time Student Welfare Adviser position to work with to work alongside colleagues to provide professional services to the Department.

This post is available from 5^th October 2026 or as soon as possible thereafter.

Interviews are planned for the week of 7^th -11^th September 2026.

About you

A successful candidate will be educated to degree level or have equivalent experience and significant experience of working in a higher education environment, usually within a welfare/support related role in a large institution, and a good understanding of student support and welfare issues. They will have proven track record of delivery of a high-quality administrative service to undergraduate students and a good understanding of the key issues influencing the UK Higher Education environment and how these affect the student experience. They would have significant experience in supporting/working with students and academics effectively, experience in improving infrastructure and environment to enhance the student experience and a creative approach to, problem solving and responding flexibly to planning and change within general policies, procedures/guidelines.

An outstanding candidate will have significant experience in working to promote equality, diversity and inclusion within the workplace, have experience of working with student records systems (SITS preferred) and commitment to and knowledge of advancing equality, diversity and inclusion

For a full spectrum of duties and responsibilities as well as essential, and desired criteria please refer to the Further Particulars document attached to this advert.

If you have any queries regarding the vacancy or the application process, please contact Anna Rutherford (anna.rutherford@ucl.ac.uk).

Informal enquiries may be addressed to Helen Higgins, email: h.higgins@ucl.ac.uk,

We particularly welcome female applicants and those from an ethnic minority, as they are under-represented within UCL at this level.

Customer advert reference: B04-07707

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