Senior Business Analyst (Infrastructure)

We are looking for a highly capable Senior Business Analyst (Infrastructure) to join our thriving BA Practice in IT Services which supports change and technology development in a world-leading teaching and research university.

This is a dynamic and stimulating role, offering the opportunity to contribute directly to transforming systems and processes which play a key role across the University of Oxford.

Location: Central Oxford
Salary: £49,119 - £58,265 per annum (pro rata if part time)
Contract: Three Year Fixed Term Contract – Full time (37.5 hours per week), or part-time (0.8 FTE minimum)

About Us

Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy. 

IT Services is a key department that ensures that the University has the core IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We foster a collaborative and inclusive culture, valuing and recognising contributions to create an environment where everyone feels they belong.

About the Role 

Senior Business Analysts at Oxford University work collaboratively with business representatives, end-users, project and continuous improvement teams, and suppliers to deliver solutions that align with university strategic priorities.

You will play a critical role in the definition, support and implementation of systems and solutions that support key activities of the University.  

You will join a thriving, friendly and supportive Business Analysis Practice at Oxford and contribute to the continuous improvement of business analysis and IT-enabled business change at one of the world’s leading universities. We will invest in your personal development through training and professional development. 

The hybrid working requirements for this role are a minimum of 2 days per week in the office, and on occasion up to 4 days per week as required by business needs.

About You 

• A high level of general education to degree level or equivalent
• Experience of working in a complex environment where there is a wide range of parallel and mutually dependent activities.
• Proven business analysis experience, including strong influence in business process analysis and re-engineering.
• Experience of all stages of the delivery lifecycle including defining and documenting user requirements, carrying out system testing and assisting with user acceptance testing.
• In depth understanding of Agile methodologies, including Scrum and Kanban and demonstrable experience of employing them
• Experience of the configuration and use of tools, such as Azure DevOps, for the management of backlogs etc.
• Experience of working in an IT Infrastructure environment, with a strong understanding of Collaboration Platforms such as MS365 and of Identity and Access Management
• Proven negotiation skills, for example in defining the scope of work and agreeing user requirements.

Application Process 

To apply, please upload: 

• A covering letter/supporting statement
• Your CV
• The details of two referees

The closing date for applications is 12 noon on 4 September 2026 

Interviews will take place on week commencing 16 September, and will be held in person in central Oxford

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