Staff & Family Property Assistant

About the role

We are looking for a Staff & Family Property Assistant to join the Warwick Accommodation/Campus Cleaning Services team within the Estates Department.  

The role requires you to work with a small team of assistants to provide effective and efficient customer service to tenants of staff and family properties across the University campus.   

This includes Responding to requests and/or complaints from tenants, general administrative work, financial administration, arranging and monitoring property repairs, carrying out mid-term tenancy inspections, assisting with assessments of each property and general maintenance and refurbishment, ensuring health and safety is maintained across all properties and controlling and issuing stock for properties.   

This is a full-time position. The hours of work will be 9am - 5pm Mon-Thurs and 9am- 4pm Fridays. This is a 5 days over 7 position which means on occasionally you may be requested to work weekends and very occasionally evenings.

For details on the experience and skills required, please refer to the job description.

About you

We are looking for a candidate who has good customer service and administrative experience.  
You should have good IT Skills and be confident with Microsoft Word, Outlook, and Excel. You should have a friendly and approachable manner.  

Basic knowledge of current housing Legislation and regulations is desirable.

You will need to be a good team player, who works well with others and is keen to provide excellent customer service for our students, staff, and visitors to the University.

You should also be able to work under your own initiative to tight deadlines.

It is essential that you are in Possession of a full UK or EU equivalent license, which has been in force for at least 1 year, and has no serious driving convictions (any period of disqualification must have expired by at least 1 year.

About the department

For more information about the Estates Department please see our department webpages.

Please see our webpages for more information about Warwick Accomodation and Campus Cleaning Services.

How to apply

To apply please complete your essential personal details and attach a CV and cover letter by 11:59pm on the closing date of 23^rd September 2026.  

Please ensure your CV includes your most recent employment experience along with any additional relevant experience and education history.

Your cover letter should detail your motivation for applying for the role as well as detailing how you meet the essential and desirable criteria.

The interviews will be held on TBC.

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