Education Assistant

Company description:

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Job description:

The Role

We are seeking a motivated and enthusiastic Education Assistant to join the Faculty’s Professional Services Team in the School of Pharmacy.

In this role, you will support the delivery of an excellent experience for our students and staff by contributing to key administrative activities across the academic year. Working as part of our friendly Education Team, you will collaborate closely with students, academic colleagues and central services, with a particular focus on supporting our taught programmes.

We are looking for someone with strong organisational skills, excellent communication and interpersonal abilities, and confidence engaging with colleagues at all levels. You should have solid IT skills, including experience with Microsoft Office, and be able to work accurately with complex and confidential information. You will be a team player who can also use your initiative to prioritise tasks and meet deadlines. Previous experience in higher education is desirable but not essential.

Your responsibilities will span the full student lifecycle—from recruitment and registration to assessment, progression and graduation. You will also support key academic processes and committees, with particular involvement in examination administration.

If you are proactive, detail-focused, and keen to contribute to a supportive and collaborative team, we would love to hear from you.  

To apply, please complete an online application, upload a CV and a cover letter. Your cover letter should be a detailed supporting statement outlining why you are a good fit for the role. Please explain how you meet the essential criteria outlined below and evidence this with examples.

The position is open-ended and offered on a full-time basis (37 hours per week) with an immediate starting date. The role is predominantly campus-based on the City Campus in Newcastle upon Tyne. We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.

For an informal chat about the role, please contact Amy McAllister (Deputy School Manager, School of Pharmacy) – amy.mcallister@ncl.ac.uk

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