Subscriptions and Licensing Advisor

About us

It’s an important time to join London South Bank University (LSBU) Group. With the launch of our new LSBU Group Strategy, Connecting, we’re shaping the future of tertiary education for a global, technology-driven economy – rooted in London.

As London’s first integrated tertiary education group, comprising London South Bank University, South Bank Colleges and South Bank Academies, connectivity lies at the heart of all we do.

Our new strategy, Connecting, sets out a bold, ambitious vision for LSBU Group and it’s developed in collaboration with colleagues, student groups, partners and stakeholders.

Job description

The role

We are looking for an experienced individual who will join our small Subscriptions & Licensing team supporting the Library and Student Services (LSS) department’s delivery of an effective e-resources service to staff and students.

The particular purpose of the role is to ensure the delivery of continuous access of LSS e-resources, databases and e-journals through timely and effective administration and management of our resources.

This includes effective communication with budget holders, other stakeholders and our Procurement and Legal teams, and accurate filing and recording of subscriptions and related information. Tasks also include daily staffing of the e-helpdesk for on/off campus access queries, troubleshooting problems relating to e-resources, updating library records (currently using Alma, Primo and LibGuides) records, and collating usage statistics.

The post-holder will liaise day-to-day with colleagues within the Department, the University, the providers and subscription agent that supplies the University’s electronic resources, and related external organisations, so will need excellent communication skills as well as attention to detail.

The basic working week will be 35 hours, worked from Monday to Friday; 9.00am to 5.00pm.The department have a hybrid working scheme where the post-holder can work 80% on campus / 20% working from home. We also operate a flexitime system including a core hours pattern on working days. Core Hours M-F 10:00 – 16:00, within flexi-hours of M-F 8:00 – 18:00.

What you will bring

• Be experienced in working in a library environment and have strong IT and library management system skills.
• Have excellent organisational skills and be able to process work within a complex workflow while meeting deadlines, prioritising work as necessary to achieve assigned work within the team.
• Clearly communicate in writing, electronically and verbally with team members, internal staff, internal and external stakeholders.
• Have an excellent level of accuracy and a methodical approach to work with attention to detail.
• Have a commitment and continued approach to personal skill development related to Subscriptions and Licensing teams work and work environment to achieve improvements and completion of projects.

Benefits and How to Apply:

LSBU offers staff a highly competitive benefits package including holiday entitlement starting at 26.5 days per annum, professional development opportunities and flexible working. Full details  can be found here.

The person specification for this role alongside applicant guidance on what to submit within your application can be found within the candidate pack. Applications by Application form only.

The closing date for applications is 18/10/2026 23.59 pm

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