Student Support Manager

About the Role

The Student Support Manager will provide confident, person-centred guidance to staff and students, applying sound judgement within relevant Faculty and University policies, professional regulations and established procedures.

Working collaboratively with colleagues across the Faculty and King’s, they will triage complex student support matters by asking appropriate questions, assessing risk and urgency, and determining the most suitable course of action or referral.

The post holder will bring safeguarding experience, chair meetings effectively, and support consistent, well-informed decision-making.

As the Faculty’s disability liaison lead, they will also help students with a disability, neurodivergence, and /or long-term condition access and participate fully in academic study and practice-based learning, working with academic teams, Occupational Health and specialist services to coordinate appropriate support.

Awareness and practical knowledge of the Equality Act 2010, particularly the responsibilities of higher education providers in relation to disability, reasonable adjustments and equitable access to academic and practice-based learning will be an advantage.

You will be people driven, highly organised, motivated, and capable of working independently with minimal supervision, as well as being part of a team.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is currently a hybrid role, and the role holder will spend part of their working week on campus and part of the week working remotely. 

This is a full-time post (35 hours per week), and you will be offered a fixed term contract until 31^st June 2031

Location: Hybrid – minimum of 2 days per week on Waterloo campus

King’s considers the professional and personal development of our staff a priority and we offer an inspiring range of opportunities for training and career progression. Our Organisational Development team provide in-house and bespoke learning.  

For more information and to apply online, please click on the 'Apply' button above.

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