Academic Technology Officer (81241-117)

University of Warwick - IT Services - Service Delivery

Fixed term contract for 3 years.

There are two Academic Technology Officer posts available in the growing Academic Technology team (warwick.ac.uk/academictechnology). Working within the VLE support team you will respond to user requests and queries via the helpdesk, provide support documentation, deliver training, provide consultancy support both online and face to face and contribute to projects and service improvement activities.

This role will combine your organisational, technical and people skills: answering user queries, diagnosing and solving problems, documenting issues and making referrals, and identifying potential solutions to user needs. Familiarity with VLEs is desirable but training will be provided: the successful candidate will have the skills to support people in the use of technology to support teaching and learning.

This is an excellent opportunity to develop your career in the academic technology service at the heart of a leading university.

Full details of the duties and selection criteria for this role are found in the vacancy advert on the University of Warwick jobs page. You will be routed to this when you click on the Apply button below.

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Advert information

Type / Role:

Subject Area(s):

IT

Location(s):

Midlands of England