Student Services Administrator (Part-time)

The School of Computer Science and Informatics is seeking to appoint enthusiastic and self-motivated individuals to provide comprehensive administrative support to the School’s Student Services team, which encompasses the areas of education and students, placements and student experience. The School's industry connections play a crucial role in undergraduate and postgraduate programmes, career events and academic research. The post-holders will have an awareness and support industry and externally facing activities central to the School's mission. The successful candidate will work closely with academic and professional service colleagues within the School to create and streamline processes and enhance the student and staff experience. The role holders will be computer literate, have excellent problem-solving skills and an ability to communicate effectively with a wide range of people. The role holders will have the opportunity to work across multiple teams and be involved in activities across the whole of the undergraduate and postgraduate taught student journey throughout the School, including the National Software Academy and the Data Science Academy and will often be the first point of contact for student queries. The role holders will play a part in all student centred processes - from enrolment to supporting placement and student experience events, through to end of year results processing.

The Student Services Administrator will work closely with the Student Services Officer and other team leads across the Student Services Team, working on a series of projects and tasks across the breadth of student services with a particular focus on improving the student experience across the School’s UG and PGT programmes. The post holder will provide support where there are peaks of activity, such as induction and module selection and end of year results processing. In order to effectively carry out the role, the post holder will be proactive, enjoy working both independently and as a team and possess excellent communication and organisational skills. 

This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment with particular interest in student services functions within a school, showing your transferable skills and aptitude to be successful in the role. You should be enthusiastic about developing your knowledge and skills to become a valued member of the team.

This role is eligible to be offered on a blended working basis, meaning that as well as spending time working on campus you can also choose to spend some time working from another location, e.g. your home. The University is committed to offering this flexibility, wherever the role and business need allows, supporting work-life balance.

This position is part time (17.5 hours per week), open ended and available immediately.

Salary: £26,444 per annum, pro-rata for hours worked (Grade 4), with 4 annual increments up to £29,605 per annum, pro-rata (final salary at top of grade).

For an informal discussion of the post please contact Lucy Burns, Student Services Manager by email at Burnslt@cardiff.ac.uk.

Informal enquiries in relation to the recruitment / application process can be sent to Simon Hogg, HR Administrator – COMSC-HR@Cardiff.ac.uk.

Closing date: Wednesday, 29 May 2024

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

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