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Student Advice Manager - Disability

University of Plymouth - Academic Registry - Student Services

Location: Plymouth
Salary: £35,326 to £40,927 per annum - Grade 7
Hours: Full Time
Contract Type: Permanent
Placed On: 27th August 2021
Closes: 26th September 2021
Job Ref: A8080

The role sits within the Disability Services team which is part of the wider Student Services department. Through this team and the Student Hub, we are streamlining access to support for students, delivering a service that allows students to receive specialist advice and skills, which is easy to find and access, both online and on campus.

Supporting disabled students is a key priority for the University and we are focused on providing support throughout the student journey to ensure successful academic outcomes. You will be responsible for managing the delivery and development of the Disability Services team, in providing high quality guidance and advice to students and staff at the University. The role will manage a small caseload of disabled students and maintain an excellent relationship with the Faculties and other departments regarding the dissemination and implementation of disability-related support and development of inclusive practice. You will ensures students and University staff receive responsive, accurate and clear advice both digitally and in-person in relation to queries about support for disabled students.

We are looking for someone with significant experience of supporting disabled students to lead our Disability Services team within Student Services. You will have knowledge of disabilities in a higher education context, ideally with a professional qualification relevant to disabilities, and you will be passionate about using technology to enhance a service offering, with experience of developing a service and a commitment to evaluating services and work practices to ensure continuous improvement.

You will be line managing a team of Disability Advisors and Specialist Study Skills Advisors so experience of leading and motivating a team is essential. You will also be expected to lead on projects and manage a case load so the ability to self-manage and prioritise is crucial.

Be part of a transformation of the student experience at the University of Plymouth, in a beautiful part of the country, where you can really make a difference.  The past 24 months have seen the University redesign our student support and administration services, through creating a new 'Academic Registry' department.  As part of establishing this new directorate, we are excited to be reshaping student support services, including a new Student Advice and Hub team which comprises of Disability Services, Specialist Study Skills, International Student Advice, Student Funding Advice and our front-of-house Student Hub.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

For an informal discussion to find out more about the role then please contact Neil Gillett by email neil.gillett@plymouth.ac.uk or telephone 07813 360661.

This is a full-time position working 37 hours per week on a permanent basis.

Flexible working options including job share will be considered.

Closing date: 12 Midnight, Sunday 26thSeptember 2021

Interviews are likely to take place week commencing Monday 18th October 2021 and you will be notified if you have been shortlisted or not.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

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