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Content Designer in Academic Services

The Open University - Academic Services

Location: Milton Keynes, Work from home
Salary: £34,304 to £40,927
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 10th September 2021
Closes: 1st October 2021
Job Ref: 18832

Location: Milton Keynes. Homebased currently and flexible working will be considered with regular travel to Milton Keynes campus as required.

Terms: Fixed Term Contract until 31st July 2022, Full Time

Closing Date: Friday 1 October- 12:00

Change your career, change lives

The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education

The role

Associate Lecturer Support and Professional Development (ALSPD) works collaboratively with Faculties and other Open University units to design, deliver, and manage core development for our Associate Lecturers; this includes induction, training and ongoing professional development. We are looking for a Content Designer to produce user-friendly and intuitive new online training and development resources and re-work existing content for our 300+ and growing community of new and experienced Practice Tutors. Currently this is a fixed-term 12-month role, working closely with the Apprenticeships Change Programme, which was set up to help the OU scale up to deliver apprenticeships.

Skills and experience

Are you educated to degree level or equivalent education, or work experience at a comparable level?

Do you have experience of designing and online training, guidance or customer support provision?

Do you have experience of designing and creating websites/pages and of writing, editing and organising user-centred web content?

Are you able to plan and prioritise your own workload to best meet customer and team needs?

Are you able to build positive relationships with stakeholders at all levels and manage their expectations?

The full summary of duties and person specification can be found within the Job Description.

If you would like to discuss the particulars of this post before making an application, please email Jo Beach on

What you get in return

We have a strong commitment to providing training and development in and beyond your current role. This includes thorough induction into the organisation and regular reviews of your training and development needs.

We offer a great range of benefits that support our employees and their families for the long term. Benefits for this role include 33 days holiday per annum plus Bank Holidays and Christmas closure days and an attractive pension proposition.

We value diversity and we recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength.

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