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Operations and Recruitment Administrator

University of Birmingham - Worklink

Location: Birmingham
Salary: £21,000 to £22,414 (potential progression once in post to £27,268)
Hours: Full Time
Contract Type: Permanent
Placed On: 21st December 2021
Closes: 31st January 2022
Job Ref: 95873

Worklink is the University of Birmingham’s on campus student casual work agency. The purpose of this role is to support Worklink in developing and maintaining a student casual work service, working to place students across a range of University departments and roles on campus and provide end-to-end administration support for student casual workers. 

The post-holder will provide end-to-end service administration support within the Worklink Team.  You will ensure that advice and guidance provided are professional and customer focused at all times within our agreed service standards. This role will operate from within an integrated casual work service, structured with a lean cell model to enable focused tasks and embedded knowledge which supports colleagues across our community, to better meet the needs of the University.  Within this structure there are recruitment, customer service and joiners and DBS functions which cover the end-to-end customer and hiring manager journey. The post holder will be flexible to work within each of these functions as work priorities change. 

The role will involve liaising with a range of University stakeholders, usually being the first point of contact for customers so a professional and customer service focused outlook is required. The post holder will be involved with all aspects of student casual recruitment and this will involve liaising with hiring managers, HR, Payroll, students and other stakeholders. 

This exciting role requires the ability to work both as part of a team and independently in a fast paced environment, using initiative, decision making skills and working to set deadlines. 

Valuing excellence, sustaining investment

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

To download the full job description and details of this position and submit an electronic application online please click on the Apply Online button below or visit our careers website; https://bham.taleo.net/careersection/external/jobsearch.ftl?lang=en&portal=101430233, please quote Job Ref 95873 in all enquiries.

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