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Café Supervisor

University of Reading - Campus Commerce

Location: Reading
Salary: £18,852 to £20,092 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 23rd June 2022
Closes: 22nd July 2022
Job Ref: SRF41265-R1
 

We are looking for a motivated Cafe Supervisor to run a very busy café in our Whiteknights Campus serving quality specialty drinks and café style food and snacks.  You will handcraft delicious beverages, and build relationships with our customers, getting to know their favourite drink and snacks.

We are particularly interested to hear from candidates with barista skills.

The job will require you to run shifts, lead the store team and make decisions that impact store operations. You will help create great experiences for customers and employees alike. You will support the manager of the business, building schedules, leading a team and nurturing talent.

You will run the store as if it was your own – from supervising daily operations to taking responsibility for financial results. This role focusses on front line service, connecting with customers and other service partners. This full time , permanent role provides the opportunity to develop yourself, your own team, and the café.

The café is a 7 day a week operation and you may occasionally be required to work weekends and occasional evenings.  This may include solving issues over the phone during these times.

We will review applications as they are submitted and reserve the right to close this advertisement early if we have found our candidate. So, do not wait until the last minute to apply!

You will have:

  • Certification of Basic Food Safety or higher
  • Knowledge of retail coffee environments
  • Ability to cope with varying workloads whilst remaining calm and focused
  • Good verbal and written communications skills
  • Excellent Customer service skills

Informal contact details

Contact role: Retail Manager
Contact name: Gary Adams
Contact phone:07977519266
Contact email: g.l.adams@reading.ac.uk

Alternative informal contact details

Contact role: Head of Retail and Hospitality
Contact name: Martin Batt
Contact phone: 07843344715
Contact email: m.j.h.batt@reading.ac.uk

Please note that recent changes in Google Chrome (version 101) and Microsoft Edge (version 101) mean that some users are currently unable to view downloaded PDF documents in those browsers. You can view the downloaded file using Adobe Acrobat Reader. If this remains a problem for you, then please contact hr@reading.ac.uk to request a copy of the Job Description & Person Specification.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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