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Head of Admissions

University Of The Arts London

Location: London
Salary: £53,806 to £64,993 per annum.
Hours: Full Time
Contract Type: Permanent
Placed On: 5th August 2022
Closes: 9th September 2022
Job Ref: 8594
 

This role is responsible for leading, influencing and implementing successful student admissions strategies, within a customer service-oriented ethos in support of the prospective student journey.

As a member of the Senior Management Team within UAL’s Student Marketing, Recruitment and Admissions (SMRA) department, you will work collaboratively through effective liaison across the Colleges and central University departments. You will ensure that admissions activities directly support the conversion of applicants to enrolled students and enhance the prospective student experience through all touchpoints with the University.

You will also lead and manage the development and continuous improvement of UAL admissions policy and processes and ensure the delivery of a professional admissions service of the highest quality and standards. You are responsible for providing advice and guidance to inform the University’s responsibilities in relation to national and international admissions processes through UCAS, UKVI and the UUK Admissions Code of Practice.

Why join us?
For the fourth year running, University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2022. We are a vibrant world centre for creativity, bringing together 20,000 students at six colleges with international reputations in art, design, fashion, communication and performing arts.

We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work life balance.

Your profile
Key elements of the person specification include:

  • Educated to degree level or equivalent in an appropriate discipline.
  • In depth knowledge of Higher Education Admissions for Home and International students.
  • Significant experience of working in higher education admissions across UK, EU and international markets.
  • Experience of ensuring that admissions practices, processes, and activities support and facilitate the delivery of student recruitment strategies and provide the highest standards of service for prospective students.
  • Ability to lead within and proactively advocate for a customer service culture.
  • Experience of managing a frontline professional admissions / customer service team.
  • Experience of building effective internal working relationships across all levels of seniority and functions.
  • Understanding of change management and experience of delivering continual business process improvement and change projects.
  • Experience of working on system implementation projects, and of ensuring deliverables are met in line with key project deadlines and milestones.
  • Experience of managing high performing teams.
  • Experience of using negotiation and influencing skills to operate with and across a diverse range of external and internal stakeholders, to achieve desired results.
  • Experience of building peer/professional networks and developing and sharing best practice within and outside the organisation.

If you have any general queries, you may contact Leila Farrance, Resourcing Adviser via email PSOstaffrecruitment@arts.ac.uk.

For full details and how to apply please click the apply button.

Closing date: 9 September 2022 23:55.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
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