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Taught Programmes Assistant (Degree Apprenticeships) (109265-0822)

University of Warwick - School of Engineering

Location: Coventry
Salary: £23,715 to £27,131 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 5th August 2022
Closes: 4th September 2022
Job Ref: 1887028

Permanent position, 36.5 hours per week.

The School of Engineering is recruiting to a full time role of Taught Programmes Assistant supporting the School’s Undergraduate Degree Apprenticeship (DA) Programmes. The role will be part of a small team who provide comprehensive administrative support to the School’s DA programmes, supporting colleagues and students on their journey from recruitment through to graduation.

In this role you will act as the first point of contact for all telephone and email queries, providing detailed information and assistance to answer both standard and non-standard questions, investigating and resolving issues where required for staff and students.

You will also proactively contribute and assist with the School’s preparation for student’s induction, Welcome Week, enrolment, graduation and award ceremonies, widening participation and outreach events etc. As well as contributing to the development and ongoing review of working practices and operating procedures within the School and to respond to changes in School and University policies and systems.

You will be resourceful, self-motivated and proactive with the ability to work independently and as part of a team. You will have experience of working and communicating with senior members of staff and will have excellent time management and judgement allowing you to prioritise an extensive and varied workload. Previous experience of working in a student administration role would be an advantage but is not essential.

The University aims to promote work life balance for all employees and the School of Engineering will consider a range of possible flexible working arrangements in order to recruit the best candidate.

Enquiries regarding this post can be made via claire.mackrill@warwick.ac.uk

Interview Date: TBC.

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.

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