Position overview
Location: Hybrid role - Devon House, London; Remote-based
Benefits: Generous benefits package including 25 days holiday allowance pro rata (excl. Bank holidays), group life assurance, group income protection, pension schemes and private healthcare (optional)
Start: January 2023
Northeastern University London wishes to appoint a Success Manager who will play a key role in the successful management of Degree Apprenticeships and other work based learning programmes at NU London Ltd. Reporting to the Business Relations Manager, we are looking for someone to act as the liaison and lead between the employer and learner/apprentice, managing the day to day relationship, and working closely with the Head of Business Development, Business Relations Manager and Operations and Quality Assurance Manager to coordinate successful delivery of the pre-apprenticeship/apprenticeship. The role will see you acting as the primary contact for the learner/apprentice, taking action to ensure that the learning available can be accessed and with the employer to ensure that the pre/apprenticeship can be successfully achieved.
Responsibilities include supporting and co-ordinating employer onboarding, recruitment of learner/apprentice and monitoring of support for delivery for both employer and learner/apprentice, ensuring that required reviews take place and are effective in assessing gaps and opportunities to deliver progress. The role is suitable for remote-working, provided the appointee is able to attend the campus for face-to-face work when required.
Duties and Responsibilities
About the University
Founded in 2012, Northeastern University London (formerly known as New College of the Humanities) has established itself as a prestigious higher education institution based in the heart of London. After becoming part of Northeastern University’s global network in early 2019, the University has undergone a period of rapid growth, having been granted Taught Degree Awarding Powers in February 2020 and moved to a new, state-of-the-art campus in 2021. The University continues to grow further expanding its student cohort year on year, courses, network and opportunities.
About EDGE
The EDGE (Experiential, Digital, Global, Education) Department is dedicated to designing and delivering work-related learning throughout the UK and internationally. The EDGE team largely work remotely, using innovative pedagogical approaches and best practice in digital education and collaboration to ensure an excellent learner experience for individuals or groups of learners, wherever they are based. The EDGE team currently delivers a growing portfolio of work-related learning aligned to digital transformation, data science, artificial intelligence, and project management.
Person specification criteria (essential / desirable)
Application process
Applications should be made via this link by 20:00 on 29th December 2022. Please reference your application ‘ESM1222’. Participation in the equal opportunities section is encouraged, but voluntary.
Applications must include a covering letter of no more than one page and a full curriculum vitae.
Applications are welcome from all sections of the community and will be judged on merit alone. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Location: | London, Work from Home |
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Salary: | £30,000 to £35,000 per annum, depending on experience |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 2nd December 2022 |
Closes: | 29th December 2022 |
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