University Assessment Officer (Assessment Operations)

Department: University Central Administration

Location: London Portsoken Street

Contract: Permanent, Full-Time

Providing excellent assessment services for students at BPP

As an Assessment Officer (Assessment Operations) you will be a key member of the team working at BPP’s centres across London to support the running of exams and provide excellent assessment services for our students.

Where necessary, you will be expected to assist the other teams within the University Central Administration department during peak times, which may include all regular administrative duties (answering phones, helping with emails, dealing with general Assessment Office enquiries) to ensure the success of assessment operations at BPP University.

What you’ll be doing

• Setting up of online assessments using data reports
• Preparation and running of the face-to-face examinations in-centre and external venues
• Producing data reports relating to online assessments
• Assisting students taking the exams with any procedural and technical queries
• Assisting with learning support arrangements
• Gathering and processing information around the end point assessment in line with the external regulator’s requirements
• Dealing with student queries via email, query management system and phones
• Ensuring deadlines are met throughout the processes
• Liaising with other departments to collate data as required
• Undertaking any other reasonable duties commensurate with the grade of the position
• Adhering, complying, and working in accordance with University and Departmental policies, procedures, and codes of conduct and GDPR.

Choose a better work-life balance

With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home. Either way, you’ll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated.  In addition, you’ll work alongside other like-minded professionals who champion progress, while having opportunities to develop in an environment where creativity and innovation is rewarded.  On top of a competitive salary, we provide a generous annual leave entitlement of 28 days, and there’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare, and dental plans that offer additional assurance to look after you and your family. Brilliantly, you can also study any of BPP’s courses for free – be it a professional qualification or full degree.

What we’re looking for

• Experience of working in a professional academic support team, in a higher education academic support service or other relevant administrative setting.
• Good ability to use MS Word, Outlook, Excel (in particular), PowerPoint and excellent general IT skills
• Excellent written and spoken communication skills with ability to communicate with students and staff in a helpful and professional manner
• Proven ability to work on your own initiative
• Good organisational and time management skills with the ability to meet deadlines under pressure
• Ability to prioritise a diverse and demanding workload working to often competing deadlines in a calm manner
• Ability to interpret and apply academic regulations and policies and apply them to your day-to-day work
• Evidence of analytical and problem-solving skills
• Excellent attention to detail and the ability to maintain a professional manner and calm approach in a busy environment and in delivery of assessment services for students
• Confident individual with a strong team working ethic with a can-do attitude

Sound like the perfect fit? Apply today

Advert information