Customer Experience Advisor (Coventry)

Join our dedicated customer experience team as a Customer Experience Advisor!

Are you passionate and optimistic with an appetite for excellent customer service? Can you handle multiple enquiry channels whilst working to robust quality standards? Have you got experience in working in high paced environments and effectively dealing with difficult situations?

CU Recruitment and Admissions Ltd (CURA) lives and breathes a passion for finding, enrolling and assisting students to earn a Coventry University award. CURA is a wholly owned subsidiary of Coventry University focused on delivering outstanding customer engagement from the point of enquiry through to graduation.

We work with future graduates from across the globe, helping them to study here in the UK, or in selected locations around the world. A competitive base salary, bonus and benefits package available. Our reputation for success, innovation and customer focus has significantly grown our student numbers over the years.

Due to expansion of the team, we are offering an opportunity to join the CURA family and to be part of the Customer Experience (CX) operation. The CX Team is driven by the necessity to offer every student the best opportunity to stay and succeed on course; supporting and engaging them throughout their journey and advising about future career options when the time is right.

Every student’s journey is unique which makes this role both challenging and rewarding. Ready for your next big challenge? Tell us why you are the right person for this role by applying today. Applications for this position close on 20/02/23

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