Senior University Assessment Officer

Supporting in the delivery of assessments

As a Senior University Assessment Officer, you will be responsible for; setting up online assessments, assisting with reporting and statistics, responding to student queries, liaising with students about assessments as well as assisting with other tasks to ensure successful delivery of digital examinations at BPP University.  

You will be expected to support other Assessment teams within the Registry department during peak times, which may include all regular administrative duties to ensure the success of assessment operations at BPP University.   

What you’ll be doing 

• Leading on setting up of online assessments using data reports
• Producing data reports relating to online assessments
• Testing the online assessment software and improving current processes in relation to this
• Assisting students taking the exams with any procedural and technical queries
• Assisting with learning support arrangements
• Ensuring deadlines are met throughout the processes
• Following up with other departments to collate data as required
• Dealing with student queries via email, online query system and phones
• Producing system reports as requested
• Liaising with Schools to ensure smooth preparation and running of assessments
• Undertaking all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities
• Adhering, complying and working in accordance with University and Departmental policies, procedures and codes of conduct and GDPR. 

Choose a better work-life balance 

With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home. Either way, you’ll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated.  In addition, you’ll work alongside other like-minded professionals who champion progress, while having opportunities to develop in an environment where creativity and innovation is rewarded.  On top of a competitive salary, we provide a generous annual leave entitlement of 28 days, and there’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare and dental plans that offer additional assurance to look after you and your family.  Brilliantly, you can also study any of BPP’s courses for free – be it a professional qualification or full degree. 

What we’re looking for 

• Experience of working in a professional academic support team, in a higher education academic support service or other relevant administrative setting.
• Good ability to use MS Word, Outlook, Excel (in particular), PowerPoint and excellent general IT skills
• Excellent written and spoken communication skills with ability to communicate with students and staff in a helpful and professional manner
• Proven ability to work on your own initiative
• Good organisational and time management skills with the ability to meet deadlines under pressure
• Ability to prioritise a diverse and demanding workload working to often competing deadlines in a calm manner
• Ability to interpret and apply academic regulations and policies and apply them to your day-to-day work
• Excellent attention to detail and the ability to maintain a professional manner and calm approach in a busy environment and in delivery of assessment services for students
• Confident individual with a strong team working ethic with a can-do attitude
• Experience in using online assessment software 

Sound like the perfect fit? Apply today. 

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