Quality Assistant

Department

Quality and Academic Development

Quality and Academic Development (QUAD) is a medium-sized team with wide-ranging areas of work. We are responsible for the operational management, support and development of academic standards and quality across the University, overseeing academic quality assurance functions such as course approval, monitoring and review. The team is also responsible for all course records held on University systems.

You can find more information about our work at the following link: https://www.essex.ac.uk/staff/academic-standards-and-quality and about the team here: https://www.essex.ac.uk/staff/professional-services/quality-and-development-team  

Academic Section/Academic Services

The Academic Section is part of the University’s Professional Services and is headed by the Academic Registrar. The Section is responsible for managing all aspects of student and academic administration and plays a central role in delivering the University’s commitment to excellence in education across the institution.

Duties of the Role

The Quality Assistant is a varied, fast-paced role and a vital member of the Quality and Academic Development team. The role holder provides administrative support across the team. They are the first point of contact and coordinator for our mailboxes and are responsible for scheduling and administrative preparations for meetings including formal committees and new course and periodic review events and providing support for these. The role also includes maintenance of records, databases and webpages for quality assurance and monitoring processes.

The Quality Assistant will work closely with the Quality Officer in several areas of their role and will be supported by the Quality Enhancement Manager. The successful candidate will receive a flexible training and induction programme alongside additional support whilst building the requisite knowledge and experience to complete their duties independently. The QUAD team are proactive in undertaking additional training and development opportunities as part of their roles and the Quality Assistant will also be encouraged to participate in further training opportunities which appeal to them. This is therefore an excellent opportunity for anyone interested in developing their career in administration.

A job share arrangement for this role can be considered.

Skills and qualifications required

The successful candidate will have a calm and professional approach and excellent communication skills. They will be able to work effectively with others across and beyond the team, while also demonstrating that they can work independently and manage competing priorities and tight deadlines. They will have recent administrative experience, strong IT skills and willingness and ability to try new methods and options and to contribute to improving processes.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.

Our website http://www.essex.ac.uk contains more information about the University of Essex. If you have a disability and would like information in a different format, please email resourcing@essex.ac.uk.

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