Head of Administrative Services

About the Estates and Facilities Division

Estates and Facilities has a vision to co-create excellent learning, working and living environments that fully engage staff, students, visitors and industry and that facilitates the sharing of knowledge and information.

Utilizing the resources of more than 300 directly employed staff, supported by numerous external contractors, the Estates & Facilities Services element of the Directorate is responsible for delivering a full estates and facilities management service to the University, including capital development, property maintenance, cleaning, security, caretaking and landscaping

The services relate to 33 buildings spread across the estate, split currently across 5 sites but being consolidated in line with the Campus Plan and Key Functional Estate Strategy.  The estate is undergoing a transformation lead by the Estates & Facilities team, with the opening of the new School of Science, Engineering and Environment, Energy House 2.0 and Robotics in 2022 and a very ambitious £400m Masterplan over the next 10 years. 

So what will the role involve?

The Head of Administrative Services is responsible managing the efficient and effective delivery of administrative services within Estates & Facilities, devising new systems as required and improving business efficiency and quality standards in accordance with both legislation and current best practice to support the University’s and Division’s strategic plans.

You will lead the Administration Team in their delivery of a number of key support functions including reception, helpdesk, administering and coordinating training within Estates & Facilities, management of numerous University licences, production of newsletters and performance reports and general administrative and secretarial support.

Reporting to the Head of Facilities, the role would require an individual who has a strong track record of administrative management, leading helpdesk teams and operating effective support systems and services in an estates or facilities environment.  The successful candidate will be a flexible and pragmatic problem solver with a ‘can-do’ attitude and able to work under pressure

The culture and ethos of the Estates and Facilities role is directed towards outstanding customer service

Life at the University of Salford

Supporting diversity and inclusion is at the heart of our community and we want our colleagues to reflect the diversity in our campus. As such, we welcome applications from candidates who might need to work flexibly, as well as those from underrepresented groups. We want our team to be a mix of people and skills, where everyone feels they have a voice and are able to succeed.

We continue to operate informal hybrid working arrangements and are open to a mix of remote and campus-based working. There will definitely be a requirement for you to be on campus, but how that mix of remote and onsite works will predominately be down to you to decide – we want you to manage your own time and commitments! We will discuss this with you as part of the selection process.  

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