Sports Centre Receptionist (Part Time)

Sports Centre Sutton Bonnington

Location: Sutton Bonington

Salary: £20,761 to £21,197 per annum pro-rata depending on skills and experience. Salary progression beyond this scale is subject to performance.

University Of Nottingham Sport is currently undergoing an ambitious change and investment programme to further support our vision to deliver an outstanding student sporting offer and establish the University as the first choice for students wishing to combine a top-quality education with an outstanding sporting experience.

As part of this programme, an opportunity exists for a Part time, Sports Centre Receptionist to join our front of house team at the Sutton Bonington Sports Centre.

Roles and responsibilities will include taking bookings by telephone or in person, collection and reconciliation of monies on reception whilst on duty, dealing with enquiries, directing users, issuing hire equipment, dealing with membership enquiries and issuing membership cards. Checking the validity of users and dealing with lost property.

Candidates should have an excellent telephone manner and have some previous experience working with computer-booking systems, and the ability to work calmly and professionally when under pressure. Previous experience of working in a similar customer-focused role is essential, together with evidence of managing cash-handling/reconciliation processes.

The role is key to ensuring a first class and seamless experience for our student, staff and public members. Excellent communication and customer care skills, together with a pro-active approach to tasks and attention to detail are therefore essential.

This is a permanent, part time position working an average of 25.12 hours per week.

Week 1:  Tues 07:00-15:15, Weds 07:00-15:15, Sat 15:00-22:30, Sun 15:00-22:30 (28.5 hours) 

Week 2:  Tues 14:45-23:00, Weds 14:45-23:00, Fri 14:45-23:00. (21.75 hours) 

Informal enquiries may be addressed to Julie Bonser, via email JULIE.BONSER@NOTTINGHAM.AC.UK. Please note that applications sent directly to this email address will not be accepted.

Further details:

Our University is a supportive, inclusive, caring and positive community. We warmly welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, see our Moving to Nottingham pages.

For successful international applicants, we provide financial support for your visa and the immigration health surcharge, plus an interest-free loan to help cover the cost of immigration-related expenses for any dependants accompanying you to the UK. For more information please see the our webpage on Financial support for visas and the immigration health surcharge.

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