Student Support Manager

At Leeds Trinity University, we aspire to make a difference to the people, the professions and the places that we serve, and we are looking for talented and enthusiastic people to join our University community. We are ranked top in Yorkshire for learning community and pride ourselves on being the University where our students are a name, not just a number. The University has a distinctive, employability-focused educational offer and works closely with employers to address the skills needs of today’s workforce. Applications are invited for the following post:

Student Support Manager

Hours of work: Full-time (35 hours a week)

Contract type: Permanent

Salary: The starting salary will be from £36,333 up to £43,155 per annum in Grade 7, depending on qualifications and experience

We are seeking to recruit an experienced professional to manage our recently expanded Student Support service. The successful candidate will manage five members of staff who provide pastoral support to our students between 9am and 5am seven days a week (12pm-5am on weekends). Whilst the successful candidate will not be expected to work overnight shifts, they will be responsible for the management of the staff who do provide this service and there will be some expectation of on call advice to these staff and a regular working pattern that extends into an evening shift at least once a week to support evening staff.

The successful candidate will demonstrate excellent interpersonal, communication and administrative skills. They will be used to working with a variety of issues and have a strong appreciation of student culture and the Higher Education landscape. It is important that the postholder is a positive and committed team player, with an aptitude for leadership and the ability to work under reasonable pressure. Knowledge of and confidence with IT systems is also an essential requirement of the role.

Closing date for applications: Wednesday 12^th April 2023

Interviews for this post are expected to take place on Monday 24^th April 2023

Further details and the online application are available at: www.leedstrinity.ac.uk/jobs

If you have any queries about the application process, please email jobs@leedstrinity.ac.uk or call 0113 283 7130.

Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented within the University: LGBT+, Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements. 

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