Assistant Hospitality Manager

This role is eligible for the Campus Services New Starter and Refer a Friend bonuses of up to £1000. Please see below for further information.

We have a vacancy for an Assistant Hospitality Manager to join the Campus Services department.

About the role:

In this role you will:

• Manage the front of house operations in your area of responsibility and ensure that excellent customer service is delivered at all times
• Ensure that procedures regarding financial control, Health and Safety, Licencing Law, HACCP and staffing are carried out within University guidelines
• Maintain customer care and service standards
• Have an awareness of product knowledge and merchandising
• Work with the Hospitality management team and undertake training to deliver projects that will develop food & beverage offering, management and customer service

About you:

The successful candidate will:

• Have experience of striving for excellent standards of customer service
• Have experience of providing team members with operational training
• Have significant front of house hospitality management experience
• Be able to demonstrate the ability to effectively lead and motivate team members
• Have knowledge of relevant health and safety regulations and licencing laws
• Be experienced in financial, budgetary and variance reporting
• Be highly organised, with the ability to manage multiple priorities in a high-volume environment

Flexibility is important and the role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week).

About us:

The University Hospitality department isn't just about student catering. We have several outlets on campus all serving high quality food and drink options. As well as catering to students, we host large conferences and banquets. Our customers are as diverse as our food.

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