Technical Services Officer

An exciting opportunity has arisen to join the School of Computer Science and Informatics as a Technical Services Officer. Reporting to the Technical Services Manager, you will proactively support specialist technical research and teaching projects within the various discipline areas such as: IoT (Internet of Things), Computer Music, Cyber Security, Robotics, and Human Centered Computing. The role holder will need substantial experience working within technical services and will require excellent communication skills to provide professional advice, guidance and technical support to the School’s students, staff, and visitors as required. 

The role holder will support the management and safe operation of areas such as the Maker Space, Workshop, and the research labs within the School, and will be responsible for assembling, configuring, and maintaining a range of specialist hardware, as well as providing advice on the sourcing and purchasing of equipment, liaising with departments such as IT, Estates, and external suppliers accordingly. 

A key aspect of the role will involve working with the Health & Safety Manager to ensure each Lab and technical facility meets University health & safety standards, that equipment risk assessments are in place and reviewed as needed, and lab and equipment inspections are completed.   

You will be required to provide necessary training and advice to students and staff on the safe use of equipment and support them with experiments or with the creation and installation of any prototypes as needed. There will also be opportunities to support events, working with Lab Managers to provide tours of specialist spaces and demonstrations of test beds and other equipment to visitors and external stakeholders.

The shortlisting process will review candidates’ evidence of meeting the essential (and desirable) criteria in their application. As described in more detail later in this advert, please ensure you attach a supporting statement highlighting how you match the person specification, or the appropriate transferable skills for you to work within this role.

This is a full-time position (35 hours per week), open-ended position, and is available immediately.

For informal enquiries about the role and the School of Computer Science and Informatics, please contact Abbi Rutherford - Building, Facilities, and Health & Safety Manager (RutherfordA@cardiff.ac.uk).

Informal enquiries in relation to the recruitment / application process can be sent to Simon Hogg, HR Administrator – COMSC-HR@Cardiff.ac.uk. 
 
Us 

We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. 

We are a research-led School with a longstanding, international reputation for applied research activities, and collaborate with more than 100 UK and international academic and industrial partners. In the 2021 Research Excellence Framework (REF) 96% of our submitted research was rated as world-leading or internationally excellent. The School delivers a stimulating portfolio of BSc and MSc degrees and offers research degrees leading to MPhil and PhD qualifications. 

Our school spans a number of sites, noting that we have recently moved most of our activity into a new £39 million purpose-built facility shared with the School of Mathematics called Abacws. For more information on the School please visit our website: http://www.cardiff.ac.uk/computer-science
 
What we offer 

Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer.

Salary: £29,762 (with annual increments up to £34,314 (final salary at top of grade 5). 

Closing date: Sunday, 16 April 2023

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting all its employees in achieving the necessary balance between their work and their personal lives. As part of this commitment, the University has developed a flexible and responsive framework of support for staff in managing their work and personal commitments wherever possible. Applications for posts on a part-time or job-share arrangement would also be considered.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.