Student Services Officer

Whitechapel, London E1.

Confetti Institute of Creative Technologies (CICT), owned by Nottingham Trent University (NTU), is opening a brand-new campus in Whitechapel, London.

Opening in September 2023, our state-of-the-art campus will provide the very best technology and facilities which includes a 600-capacity multipurpose venue for live music, entertainment and esports, as well as specialist studios and teaching spaces.  Confetti will deliver pioneering creative education aligned to the entertainment industries at undergraduate and postgraduate study levels.

We are now seeking a Student Services Officer to be the primary liaison for all international students, and to support the wider Student Services and teaching teams to offer an inclusive service. This role will be a key part of ensuring all Confetti students receive the welcome and support they need to thrive.

In the role you will:

• Act as the initial point of contact for current, prospective and former international students
• Develop and oversee pastoral, enrichment and enhancement activity for international students to ensure Confetti’s offer is inclusive
• Work with the Confetti Marketing team to develop appropriate marketing collateral to support the recruitment of international students
• Develop the ‘advice and guidance’ service, supporting all students to make informed decisions in tandem with the Student Services Operations Assistant

You will bring:

• A track record of successfully establishing partnerships, projects or other joint activity with overseas international organisations to meet corporate targets
• A minimum of 3 years’ experience working in an international environment, preferably within a higher education setting
• A strong customer focus, committed to ensuring delivery of excellent service standards
• First class communication skills
• Exceptional relationship skills with the ability to enthuse and inspire trust with all stakeholders

In return, we can offer you an array of company benefits including 28 days annual leave, plus bank holidays and Christmas closure, Cycle to Work scheme, pension scheme and funded healthcare cash plan.

We’re proud to be a progressive employer that champions opportunity and diversity in all aspects of our work, and we’re committed to equality for all. We warmly welcome applications from people who reflect our diverse community and are committed to providing flexible working opportunities across the organisation.

Confetti is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The post is subject to an Enhanced Disclosure application to the Disclosure & Barring Service.

To apply, please visit our website via the link to access the online application form.

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