Student Support Officer

Confetti Institute of Creative Technologies (CICT), owned by Nottingham Trent University (NTU), is opening a brand-new campus in Whitechapel, London.

Opening in September 2023, our state-of-the-art campus will provide the very best technology and facilities which includes a 600-capacity multipurpose venue for live music, entertainment and esports, as well as specialist studios and teaching spaces.  Confetti will deliver pioneering creative education aligned to the entertainment industries at undergraduate and postgraduate study levels.

We are now seeking a Student Support Officer to focus primarily on developing students’ skills and strategies to be able to engage in learning, make informed decisions about their study, their personal wellbeing and their future career goals. You will have a particular focus on ensuring the Safeguarding of our students and will collaborate with a wider team of new staff to ensure a holistic approach to meeting the needs of our students.

In the role you will:

• Ensure the safeguarding of all students, including making Safeguarding referrals as needed
• Offer advice, guidance and transition support to students who are entitled to Disabled Students Allowances (DSA)
• Create access plans, and offer support and advice to curriculum teams on designing an inclusive learning environment, with appropriate reasonable and anticipatory adjustments
• Provide careers guidance to students and signpost to online employability services where required

You will bring:

• Experience of Safeguarding Vulnerable Adults
• Experience of 3 years working in a student facing environment, preferably within a higher education setting
• Experience of developing networks and partnership working with other services, ensuring high standards of professionalism with all external communication
• A strong customer focus, committed to ensuring delivery of excellent service standards
• A positive and solution focused mindset

In return, we can offer you an array of company benefits including 28 days annual leave, plus bank holidays and Christmas closure, Cycle to Work scheme, pension scheme and funded healthcare cash plan.

We’re proud to be a progressive employer that champions opportunity and diversity in all aspects of our work, and we’re committed to equality for all. We warmly welcome applications from people who reflect our diverse community and are committed to providing flexible working opportunities across the organisation.

Confetti is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The post is subject to an Enhanced Disclosure application to the Disclosure & Barring Service.

To apply, please visit our website via the link to access the online application form.

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