User Experience (UX) Lead

Agile working (blend of home and office based)

The Opportunity

This post represents an exciting opportunity for an ambitious individual to join Information and Digital Services (IDS). IDS brings together Library Services and IT Services at Keele University. We use digital solutions to solve business wide challenges, improve processes, and create efficiencies. We develop and deliver services to enable our Education and Research, and improve the student and staff experience. As the UX Lead you will help us create excellent services and improve our UX maturity.

You will work within our Innovation function and will be central to ensuring we design and deliver increasingly user-centred services for students and staff. From discovery and definition to development and delivery, this role plays a crucial part ensuring we are building the right things and building the things right.

You will be responsible for working closely with the business, students and staff, to understand user needs, lead workshops and gather business intelligence to help inform and shape product roadmaps. Working to the Head of Innovation you will lead the creation of prototypes and visual designs that are production-ready and will work closely with the application and development teams who require high quality, tested and well documented UI design.

You will have demonstrable UI and UX design experience, excellent communication skills both written and verbally, and a strong knowledge of producing service design outputs. The ability to work with business users, IDS colleagues and students is essential, with the opportunity to work across a wide customer base throughout the University.

The Benefits

The University recognises that its success depends upon the contribution and dedication of its talented staff. In return, we have a competitive benefits package available, including:  

• Competitive rate of pay with annual increments within the grade (Keele Spine)
• Generous annual leave entitlement with opportunities to purchase additional leave  
• Excellent staff pension scheme with large employer contribution  
• Access to continued personal, professional and career development   
• On site ‘outstanding’ nursery   
• Discounted health & fitness facilities on site  
• Cycle to work scheme (subject to eligibility)

Please note that the starting salary will typically be at the bottom of the pay scale shown above

The University is committed to operating flexible working practices wherever possible. 

The University

Keele University values equality and diversity across our workforce and to ensuring our staff community is reflective of the diversity of our student population. In support of these commitments the University welcomes applications from individuals of Black, Asian and ethnic minority backgrounds for all roles.

How to Apply

For full post details and to find out more about working at Keele please visit: www.keele.ac.uk/vacancies

Keele University employees wishing to apply should login to Employee Self Service and click on the 'View current vacancies' link.

For informal enquiries may be addressed to Dan Perry (d.j.perry@keele.ac.uk) or Janine Rigby (j.rigby@keele.ac.uk).  Applications to this address will not be accepted. 

Closing Date: 30^th October 2023

Interview Date: 9^th November 2023

Advert information