Back to search results

Audio/Visual Services Technician (AV Facilities)

De Montfort University - Information Technology & Media Services

Location: Leicester
Salary: £25,138 to £29,605 per annum (Grade D)
Hours: Full Time
Contract Type: Permanent
Placed On: 6th February 2024
Closes: 25th February 2024
Job Ref: D-62478114-05
 

As an Audio/Visual Services Technician (AV Facilities), you will become part of De Montfort University (DMU) which is an ambitious, globally-minded institution with a relentless focus on delivering quality teaching and learning, and a campus-wide focus on providing a sector-leading student experience. A culturally rich university with a palpable commitment to the public good, it strives to maintain a stimulating and inclusive environment where staff and students are able to thrive.

Role

The successful candidate will play a vital role within our team, contributing to the design, installation, support, and maintenance of fixed AV equipment in over 500 spaces throughout the University. These spaces include classrooms, PC labs, lecture theatres, meeting rooms, and specialized areas.

This role is primarily focused on delivering support, maintenance, and rapid resolution of reported issues concerning AV systems on-site. This involves aiding staff in utilising AV equipment effectively and promptly responding to high-priority callouts in teaching spaces.

Responsibilities encompass in-depth investigation and fault troubleshooting, covering all aspects of the AV installation. This includes scrutinising physical wiring, network settings, and device configurations such as Switchers, Distribution Amps, Digital Sound Processors, Audio Mixers & PreAmps, Video Scalers, EDID Handlers, and HDMI Extenders. The role also involves replacing faulty hardware and conducting functional tests and checks.

Operating at a high level of specialisation, our service utilises cutting-edge audio-visual technologies supported by industry-standard training and qualifications. We encourage our staff to undertake certifications such as Avixa CTS, Extron Associate, Extron ProDSP Specialist, Crestron Technician Fundamentals, and CompTIA Network+ to ensure proficiency in delivering excellence within our AV services. If you are passionate about AV technologies and possess the necessary expertise, we welcome your application to join our dynamic team.

Ideal Candidate

The ideal candidate for this role will demonstrate a robust understanding and practical experience across various domains, including AV control systems, AV wiring (covering balanced/unbalanced audio, hot/cold, RS232, RJ45/DTP/DM, terminating, and soldering), HDMI, DisplayPort, and USB standards, EDIDs & HDCP, AV schematics and technical drawings, as well as video/audio transmission and routing.

Moreover, the candidate should exhibit proficiency in IT networking, encompassing subnets & VLANs, and possess expertise in utilising the Office 365 suite, including SharePoint & Microsoft Teams. A strong background in IT/AV troubleshooting skills is essential, coupled with a proven track record of effectively operating in a customer-facing role.

The ideal candidate will approach challenges with a technical mindset, displaying enthusiasm for continuous learning and a commitment to investigating and resolving problems. As a strong team player, they will collaborate effectively with others, demonstrating the ability to balance priorities within their workload to meet demanding requirements.

Organisational skills and a prompt response to changing requirements are expected qualities, all while maintaining a consistently high level of customer service. The candidate should bring hands-on experience supporting fixed audio-visual systems in a large Higher Education environment, particularly with hardware from major manufacturers such as Crestron and Extron.

Furthermore, the ideal candidate will possess a comprehensive knowledge of current audio-visual technologies and IT, showcasing an ability to stay abreast of changes to DMU AV systems.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from De Montfort University

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge