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Student Support Assistant

University of Sheffield - Department of Civil and Structural Engineering

Location: Sheffield
Salary: £23,700 to £25,138 (pro-rata), with potential to progress to £27,181
Hours: Part Time
Contract Type: Permanent
Placed On: 23rd February 2024
Closes: 3rd March 2024
Job Ref: UOS040227

We are looking for someone passionate for student support to join our close-knit team. This post is based in a lively office that provides support across all administrative areas within an academic department.

Reporting to the Learning and Teaching Manager and working closely with the Student Support Team, the post holder will primarily support attendance monitoring activities for taught students. This involves regularly monitoring the attendance dashboards, making initial contact with students who are identified as having a period of absence, and following an agreed process to raise concerns with appropriate staff where there is a continued lack of engagement. The post holder will also support access and participation initiatives in the department by undertaking analysis of attendance data for at-risk student groups.

Other duties of the role will be determined by the academic cycle, including (but not limited to) supporting exam script processing, helping with the organisation of graduation celebrations, maintaining student-facing information, and answering student enquiries.

What We Offer:

  • 38 days annual leave (including closure days and Bank Holidays), with the possibility to purchase up to ten additional days.
  • Up to 5 days of paid time off to cover emergency caring responsibilities.
  • A highly competitive pension scheme.
  • Discounts at participating shops and cinemas, and a cycle to work scheme.
  • A commitment to your development, with programmes, learning modules and mentoring schemes.
  • An inclusive and diverse workplace.
  • A commitment to your wellbeing, with confidential emotional support, support for those going through the menopause, experiencing fertility treatment and having a baby, paid leave for IVF treatment and more.

Further information can be found at https://www.sheffield.ac.uk/jobs/benefits

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

Apply now by clicking on the Apply button located near the top of your screen.

 

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