Print Coordinator

As a print coordinator you will be the key point of contact for the university’s staff and students (internal customers) for their print requirements. You will manage the relationship with the university’s external print partner and provide information and advice as to best practice. You will be aware of key university dates, such as recruitment events and proactively monitor printing workflow to ensure that deadlines are met. You will work in a creative and innovative team who also have responsibility for design, brand and content. 

What you will do:

• Coordinate all University printing requests, acting as point of contact between customers (staff and students) and external provider of managed print services. Ensuring customers understand the correct procedure and have access to the customer portal.
• Provide advice and information on managed print service to ensure customers understand service availability and timeframes. Work closely with the Design Team to keep up to date on branding requirements.
• Attend regular contract meetings with external print supplier, to ensure a value for money service is provided and any issues are dealt with efficiently and effectively.
• Build and maintain effective customer relationships with Divisions and Professional Service Departments across the University to ensure the service offered meets their requirements, whilst demonstrating value for money. 

 Requirements  / skills 

• Educated to GCSE English and Maths level 4/grade C, or equivalent 
• Professional print qualification such a Level 3 NVQ or demonstrable, relevant experience 
• Excellent IT skills with recent and considerable experience of using MS Office 
• First rate time management, prioritisation and organisational skills with ability to manage own workload and that of the team to meet deadlines under pressure

What we can offer in return : 

• hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• excellent pension scheme with generous employer contributions
• corporate employee-funded healthcare plan, in partnership with Benenden Health
• retailer and wellbeing discounts via Edenred
• on campus cinema/theatre, sports facilities, library, nursery (Canterbury) and food outlets 
• study while you work discounts, cycle to work scheme, local business discounts
• support in your development and wellbeing at all stages of employment, including an Employee Assistance Programme
• training and development opportunities at all levels
• on-site parking

If you have any Further questions about the role please contact peopleserviceshr@kent.ac.uk quoting CSF 898-24

Further details:   

Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.

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