Admissions Officer

37 hours per week 

Arts University Plymouth are currently seeking to appoint an Admissions Officer, a key role within our institution that will help deliver an effective student admissions service for all levels of study, supporting applicants on their journey to studying at a specialist arts university.

This role will be responsible for delivering the application processes, policies and procedures for our pre-degree, undergraduate and postgraduate level programmes for home and international students and will be a key point of contact for all admissions enquiries. The ideal candidate will have strong administrative skills and a proven ability to meet deadlines whilst handling multiple projects. Experience of processing applications utilising a student record processing system (i.e. UnitE) and knowledge of CRM systems would be advantageous.

The role holder will process the applications for Pre Degree, Undergraduate and Postgraduate level programmes utilising the University systems, arranging portfolio reviews and interviews as required. They will act as a representative of the University, supporting recruitment events and providing excellent levels of customer service to ensure enquirers and applicants are supported throughout the student journey.

About You:

We’d love to hear from people that consider themselves:

● exceptionally organised and able to manage multiple projects and tasks at one time

● a confident communicator with excellent interpersonal skills

● driven, with the flexibility to work with initiative and deliver high quality results in a busy environment

● detail orientated, with strengths in processes and systems

● a collaborative team player, who enjoys varied work in a friendly and supportive environment

You may have worked in roles that use systems to manage a customer journey e.g. housing, recruitment, travel and tourism, that provide a service to customers. A successful candidate would have excellent customer service skills, managing longer term customer relationships, and with an ability to ensure processes are followed efficiently and accurately.

About The Role:

● Manage admissions enquiries for all levels of study at Arts University Plymouth, providing comprehensive and timely information by telephone, email and letter.

● Process all applications from UK, EU and International applicants in accordance with the Admissions policy, admissions processes and entry requirements. This includes checking qualifications, fee assessing, booking interviews/arranging portfolio reviews and making offers.

● Support the recruitment team as the main admissions point of contact at recruitment events such as Open Days and support academic teams with admissions processes.

In return you’ll receive:

● 25 days annual leave per annum plus bank holidays, and closure efficiency days

● Access to a supportive Employee Assistance Programme

● Enrolment onto a generous Local Government scheme

● Additional benefits such as a cycle to work scheme and discounted bus tickets

Arts University Plymouth has a strong commitment to the safeguarding & welfare of young people & vulnerable adults. A satisfactory DBS disclosure at Enhanced Level will be required from successful candidates as a condition of appointment.

We celebrate equality, diversity and difference, and welcome candidates from all communities.

Closing date: Tuesday 11th June 2024 at 11:59pm - however AUP reserves the right to end the advertisement window early in the event of high levels of interest. Please apply early to avoid disappointment.

Interviews are expected to take place on: Thursday 20th June 2024

The successful candidate will be willing to contribute to our ambitions and international profile as an innovative, sustainable and broadly inclusive arts university.

Arts University Plymouth requires all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas at this moment in time. You will be required to provide proof of Right to Work at interview stage. If you are interested in the role and would like to find out more, please feel free to contact Sarah Allen, Head of Recruitment and Admissions, via email: sallen@aup.ac.uk

Arts University Plymouth has a strong commitment to the safeguarding & welfare of young people & vulnerable adults. A satisfactory DBS disclosure at Enhanced Level will be required from successful candidates as a condition of appointment.

We celebrate equality, diversity and difference, and welcome candidates from all communities. In the event that the University has employees eligible for redeployment at the time of shortlisting, for example due to the end of a fixed term contract, these candidates may be entitled to a priority interview.

Creative Education for a Changing World

Arts University Plymouth will set a vision towards 2030 based upon sustainable growth, solution focused teaching and research, and a commitment to impactful social justice and ecological change through its people, culture and place.

Our strategy Creative Education for a Changing World will ensure that our work is energised and designed to meet the ambitions of its students and staff while acknowledging the shifting realm of creativity through new technologies and the workplaces of tomorrow.

Our strategy is built upon three pillars, Creative Endeavour, Sustainable Futures, and People & Place. Through this, we have set a critical path towards a holistic and embedded pedagogical approach under the title Teaching for our Time, that will guide all of our creative endeavours. We believe that authenticity, fulfilment and kindness are indexical qualities in the process of thinking, making and living.

Strategic Vision

Our vision for Arts University Plymouth is a new kind of arts university for the 21st century, preparing graduates who are uniquely placed to provide creative solutions to the complex global challenges of our times.

We will champion our people, place and pedagogy at the heart of our mission, delivering sustainable growth and impactful change in terms of creative economies, civic engagement and cultural ambition in Plymouth and the wider region.

We will enhance our reputation as a catalyst for individual, societal and ecological transformation, delivering innovative and distinctive learning, teaching and research through its interdisciplinary ecosystem of materials, processes, technologies and knowledge exchange

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