Student Funding Assistant (20404-0824)

This is a re-advertisement. Previous candidates for this role need not apply.

Location: University of Warwick Campus, Coventry

About the Role  

For informal enquiries, please contact Helen Cherrington (Senior Student Funding Adviser) at h.viney@warwick.ac.uk OR Gemma Hearnden (Student Funding Manager) at gemma.hearnden@warwick.ac.uk.

We are seeking to appoint an enthusiastic and self-motivated individual to the post of Student Funding Assistant based in the Wellbeing and Student Support Team. You will act as first point of contact for a range of stakeholders on all Student Funding-related matters, providing specialist information and advice via various media including telephone, email, webforms and face to face. In addition to this, you will undertake a range of administrative tasks relating to scholarships, bursaries and hardship funds, including collating and recording data, processing applications, checking evidence, and determining eligibility. Where appropriate you will signpost students to other internal and external sources of financial and welfare support.

This role will require a enhanced DBS check.

Please be aware that we are unable to accept applications from current Warwick students due to the sensitive nature of the work.

About You  

You will have a good standard of general education and previous experience of working with students. In addition to this, you will have knowledge of statutory student support and the benefits system. You will also have previous experience of using Microsoft packages including Word, Excel, Teams and Outlook. Excellent face to face, telephone and written communication skills are essential for this role, and you will be able to work independently or as part of a wider team and have excellent organisational skills.

For further information regarding the skills required for this role please see the personal specification section of the attached job description.

CLOSING DATE: Monday 02 September 2024 at 11.55 pm

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.

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