Location: | Oxford |
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Salary: | £28,759 to £33,966 per annum with an Oxford University Weighting of £1,500 per annum to be applied with effect from 1 August 2024. |
Hours: | Full Time |
Contract Type: | Fixed-Term/Contract |
Placed On: | 13th August 2024 |
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Closes: | 30th August 2024 |
Fixed-term (to 31 July 2025), full time
As a Customer Engagement Coordinator, you will play a crucial role in ensuring a seamless experience for participants in our Executive Education programmes. Working closely with the Sales team, you will manage a variety of administrative tasks that are essential to participant attendance and satisfaction. Your responsibilities will range from scheduling interviews, processing applications and preparing visa letters to maintaining accurate records in our Salesforce CRM system. This is a client-facing role that requires a professional and personable approach, with regular communication via email, telephone and video calls.
Key responsibilities:
You will have a strong customer service focus and excellent interpersonal skills, with the ability to build and maintain relationships. You must also possess exceptional written and oral communication skills, including experience in marketing, editing and telephone sales.
You must have the Right to Work within the UK as this position may not amount to enough points under the points-based immigration system in the UK.
Further information on this role can be found in the job description.
We offer very generous benefits, some of which are:
To apply please send your CV, cover letter/supporting statement and current salary to vacancies@sbs.ox.ac.uk.
The closing date for applications is 12 noon 30 August 2024.
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