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Application Specialist (Student Systems)

University of Cambridge - University Information Services

Location: Cambridge
Salary: £33,966 to £44,263
Hours: Full Time
Contract Type: Permanent
Placed On: 27th September 2024
Closes: 20th October 2024
Job Ref: VC43382

An exciting opportunity has arisen at the University for an Application Specialist to join the Student Systems team. 

Located within University Information Services (UIS), the Student Systems Technical team are responsible for the maintenance and development of the University's critical ERP systems for handling student data. 

Working on both operational support and project activities, you will assist with the development and maintenance of our student systems in support of strategic initiatives, whilst improving efficiency and reducing technical debt. Through this role, you will develop your existing knowledge of Oracle PeopleSoft and associated technologies whilst providing a high level of support to our customers. 

Your work will be varied and unique, and will involve working closely alongside other application specialists, database administrators, functional analysts, testers and our stakeholders in a constantly changing environment. 

Main responsibilities

  • To be a technical subject matter expert in our student systems and integrations.
  • To assist with the implementation, development and support of our student systems in operational and project settings.
  • To provide 2nd and 3rd line support activities, providing support to end users for complex technical problems.
  • To design and develop quality technical solutions in response to business requirements.
  • To review and migrate code, including the analysis of security patches and upgrades.
  • To work effectively with internal and external stakeholders through all stages of the software development lifecycle.
  • To contribute to our strategic aims of improving efficiency and reducing technical debt.

Main skills & experience

  • Knowledge of Oracle Peoplesoft applications ¿ preferably Oracle PeopleSoft Campus Solutions 9.2 / PeopleTools 8.59+
  • Knowledge of Oracle PeopleSoft front-end/web development tools and techniques.
  • Knowledge of database design, Oracle SQL, system design, performance tuning and integration.
  • Experience of providing 2nd/3rd line support as part of an operational support team.
  • Experience of working at an operational level to deliver a technology change.
  • Experience of coaching and mentoring others.
  • Strong planning and communication skills.
  • Ability to develop and maintain own technical knowledge.
  • Degree/Postgraduate level education, Level 6 vocational qualification, or equivalent experience.
  • Values diversity and difference and encourages others to do the same, operating with integrity and openness.

Full details on the duties, responsibilities, skills and experience are given in the Further Particulars. 

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department/institution/Faculty/School/University.

To apply online for this vacancy and to view further information about the role, please click on the 'Apply' button above. 

For any queries regarding this position, please contact Chris Hay, Student Systems Technical Manager via email cjh88@cam.ac.uk.

Please quote reference VC43382 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Closing date: 20 October 2024

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